Martin specialises in the Financial Services sector and has led many engagements both locally and internationally based on a Customer Centric approach. He publishes the acclaimed Fujitsu and JP Morgan Mortgage Industry report, and invented the mortgage Stress-O-Meter which measures true Mortgage Stress in Consumers. Earlier in his career he held senior Roles at National Australia Bank, Citibank and National Westminster Bank. He holds an Advanced Philosophy degree from Oxford University as well as a BA from Bristol, and is an Associate of the Chartered Institute of Bankers. He is often quoted in the media, and frequently appears on television commenting on Financial Services trends.